6 strategies for successful complaints

by WebStalker Nov 21, 2008 2:59 PM
An article on MSN from Carole Moore for Bankrate.com shows 6 strategies for handling business complaints based on 6 real-life examples.

To sum it up:

Know what you want
Get more flies with honey
Play detective
Get it in writing
Talk to a honcho
Don't give up

Here is the full article: 6 strategies for successful complaints

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Category: On the Web

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